Refund policy
Cheek Trunks: Refund Policy
Last updated: August 24, 2026
30-Day Guarantee
We offer a 30-day money-back guarantee from the date your order is delivered. If the fit isn't right or the product isn't what you expected, contact us and we'll make it right.
Condition
For hygiene reasons, swimwear must be returned unworn or tried on once only, with the hygiene liner intact and any tags still attached. Items returned soiled, damaged, or without the liner cannot be refunded.
How to Start a Return
Email support@cheektrunks.com with your order number and a short note about the issue. We'll reply with return instructions. Please don't send anything back before contacting us. Returns without prior authorization cannot be processed.
Return Shipping
If the product arrived damaged, defective, or incorrect, we cover return shipping. For change-of-mind returns, the customer covers return shipping.
Refunds
Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to the original payment method within 5 to 10 business days. Depending on your bank, it may take another billing cycle to appear.
Exchanges
Need a different size or print? Email us. The fastest route is usually a refund on the original order plus a new order for the size you want.
Damaged or Wrong Items
If your order arrives damaged or incorrect, email support@cheektrunks.com within 7 days of delivery with photos, and we'll send a replacement or a full refund.
Late or Missing Refunds
If you haven't received an approved refund after 10 business days, check with your bank or card issuer first, then contact us.
Contact
Cheek Trunks
Email: support@cheektrunks.com
1065 SW 8th St #2284, Miami, FL 33130, United States